Qavashop Marketplace Terms & Conditions

Terms and Conditions

  1. Seller will be paid within 14 days after the delivery is complete.
  2. Seller should confirm the order by clicking “ready to ship” within 48 hours of the order
  3. Seller is responsible for the accuracy and content of the listing and machine offered
  4. Shipping fee is 35 SAR fixed price to be deducted from the seller
  5. Machine packaging should be as per packaging guidelines
  6. Your listing may not be approved immediately, as it will go under review before publishing
  7. Content that violates any of Ekuep policies may be modified, obfuscated or deleted by Ekuep
  8. Buyer has the right to return the machine within 2 days of delivery. In case of return, you will have to pay return shipping fees
  9. Ekuep has no ownership rights over the machines sold on the used Market Place
  10. Machines to be sold as described in the listing, Ekuep is not responsible for functionality testing, cleaning or packaging of the machines sold
For any questions please contact us at [email protected]

Return Policy

Buyer has the right to return the machine within 3 days of delivery. In case of return, buyer will pay for shipping.

Return shipping for sellers

If the buyer is sending an item back because it doesn’t match the listing description or it arrived damaged or faulty, you will be responsible for the cost of return shipping. If they simply changed their mind or ordered the wrong item, the buyer is responsible for covering the shipping costs.

In both cases, the buyer must provide the reasons of return.

  • All used machines can be returned to the seller within 3 days of delivery, so long as they are unused and in the original packaging received in.
  • Buyer cannot return the item if it was used.
  • The item should be in an UNUSED condition. It MUST be returned in the box that you received it in.

Payment Settlement

  • Sellers will be paid within 14 days after the delivery is complete.
  • You will receive the payment directly to your bank account provided by you. 
  • If you decided to change the cashout option please contact our customer service.

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